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Cancellation policy - 14 day right of return

Withdrawal instruction

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us (Gerhard Piroutz, Müllnern 21, 9133 Sittersdorf, Austria, woody@woody.co.at, Phone: +43 4237 3105) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient that you send the notification of exercising the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you revoke this contract, we will refund all payments received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day we receive your revocation notice. We will use the same payment method you used in the original transaction unless expressly agreed otherwise with you; in no case will you be charged fees for this refund. We may withhold the refund until we have received the goods back or you have provided proof that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day you inform us about the revocation of this contract. The deadline is met if you send the goods before the fourteen-day period expires. You bear the direct costs of returning the goods. You only have to compensate for any loss in value of the goods if this loss is due to handling them beyond what is necessary to check their condition, properties, and functioning.

The right of withdrawal does not exist for the following contracts:

  • Contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Sample revocation form

(If you want to cancel the contract, please fill out this form and send it back.)

– To Gerhard Piroutz, Müllnern 21, 9133 Sittersdorf, Austria, woody@woody.co.at

– Hereby I/we (*) revoke the contract concluded by me/us (*) for the purchase of the following
Goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for communication on paper)

– Date

(*) Delete as appropriate.

Special notes
If you finance this contract through a loan and later revoke it, you are also no longer bound by the loan agreement, provided both contracts form an economic unit. This is particularly assumed if we are simultaneously your lender or if your lender uses our involvement regarding the financing. If the loan has already been received by us at the time the revocation becomes effective, your lender steps into our rights and obligations from the financed contract in relation to you concerning the legal consequences of the revocation or return. The latter does not apply if this contract concerns the acquisition of financial instruments (e.g., securities, foreign exchange, or derivatives).

If you want to avoid a contractual obligation as much as possible, exercise your right of withdrawal and also revoke the loan agreement if you are entitled to a right of withdrawal for it.

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