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woody Online Shop Return Policy and Conditions

Return policy: 14 days right of withdrawal

You have up to 14 days after receiving your order to decide whether the product is right for you. If it does not correspond, you can make use of your right of withdrawal and send the goods back to us.

It is important that you inform us of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, fax or email). You can use the attached Model withdrawal form but not mandatory.


We regret that we, as a small company, cannot offer return shipping for free. The direct costs of a return are to be borne by the customer. If a shipment is returned to us carriage forward, we will invoice these costs.

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